Loss or damage to cutting edges (other than diamond cutting systems), tools, trailing cables, flexible pipes other than:
Loss or damage due to:
Loss or damage due to:
Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. It requires us to give you this information.
Use this information to decide if our services are right for you
Whose products do we offer?
We only offer a single insurance product: HireGuard from Zurich Insurance Plc to cover hire equipment.
Which services will we provide you with?
We will not offer any advice and you will need to make sure your own decision regarding the suitability of any policy of insurance purchased.
What will you have to pay for our service?
We normally receive a commission from the insurer with whom we place your business and in addition we charge an arrangement fee of £0
Who regulates us?
The appointed representative shown is an Appointed Representative of Jelf Insurance Brokers via its trading name HAE Insurance services and EHA Insurance Services. This can be checked on the FCA's register at www.fca.gov.uk/register or by contacting the FCA on 0800 1116 768. Our permitted business includes arranging and assisting with the placing and administration of plant and equipment hire policies.
What to do if you have a complaint?
Our aim is to provide a first class service, however if you wish to register a complaint please contact:
Jeff Insurance Brokers Ltd
Hillside Court, Bowling Hill
Bristol, BS37 6JX
If you cannot settle your complain with us you may be entitled to refer it to the Financial Ombudsman Service.
Are we covered by The Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances for the claim.
Further information about compensation scheme arrangements is available from the FSCS www.fscs.org.uk or by calling 0800 678 1100.
Demands & Needs Statement (Non-advised)
The HireGuard policy is designed to meet the demands and needs of Plant Equipment hirers who wish to insure on an "All Risks" basis against their contractual liability, arising as a result of loss or damage for the replacement cost of the equipment hired up to 2 years old, thereafter replacement less depreciation subject to the principle exclusions detailed above.
Treating Customers Fairly
We treat clients as we ourselves would wish to be treated in a fair and supportive way with customer service being the cornerstone of our proposition.